“This is not an isolated incident,” they added. They said they tried to watch the Taoiseach’s address to the nation that night, but had to give up as the Player “kept stopping and replaying seconds just played”. On 5 October, one person wrote that they are “a major RTÉ fan” but that the Player is “the worst streaming app I’ve ever used”.
#Rte news player tv
The person said they have been paying their TV licence for over 20 years, adding: “This is utterly unacceptable and I feel completely ripped off.” The issue only occurs with programme content.” “I find it interesting that there is never an issue with the pre-programme or interval advertising.
#Rte news player update
I’ve tried to update the app but this does not improve anything. “It stops/starts and freezes all the time and is unable to play (a) show from start to finish. In an email sent on 26 October, one viewer said the Player was “completely useless” and the ads loop in an “endless” fashion. It’s not the first time it has happened … I hope you can fix it soon,” they added. “Before you ask about the connection, the ads ran perfectly every time I had to retry. They said the situation was “very frustrating”. In another email, sent to RTÉ on 1 November, a viewer said they tried to watch the Player but it “kept freezing”. “I’m also embarrassed because as our national broadcaster it gives the impression that we can’t do things correctly, especially when public funding is provided.” The person said they have no issues watching other online players, adding that the quality of the RTÉ service is “hard to understand considering the resources that are being given to RTÉ”. “However what I, as a (TV) licence payer, get is a third rate excuse for a player.” “Considering the challenges facing you as a broadcaster and the changing habits of us viewers, I would have considered that the Player would have been getting the most attention from management. In an email sent to RTÉ on 8 November, one viewer wrote: “I would like to register my disappointment at how poorly the RTÉ Player works. Viewers described the Player as “an embarrassment”, “ridiculous”, and the “worst streaming app I’ve ever used”. Several complaints sent to RTÉ from September to November have been released to TheJournal.ie via a Freedom of Information request. “The formal complaints received by RTÉ are being entered into our complaints system and will be responded to in accordance with the relevant statutory process.RTÉ HAS SAID it constantly strives to improve the user experience of its online Player service amid complaints about the service not working properly.Ī spokesperson said the national broadcaster tries to improve the experience from a technical point of view, as well as through adding new content. It added: “RTÉ recognises that matters which can cause offence naturally differ from person to person, within comedy and satire in particular.
RTÉ has also apologised to “those who were offended by the segment”. “Truly I am deeply sorry for the offence, distress and hurt caused.
#Rte news player mac
In a tweet Mr Mac Grianna said he wished to apologise about the sketch. RTÉ said recommendations by the board are expected by this Friday. RTÉ’s Editorial Standards Board is currently reviewing the broadcast with regard to compliance with its journalism and content guidelines along with RTÉ’s statutory and regulatory obligations under the Broadcasting Act 2009 and the relevant codes of the Broadcasting Authority of Ireland.
I implore the RTÉ Editorial Standards Board who are due to make recommendations this Friday after reviewing the broadcast to remove the offending clip immediately,” she said. “An apology is meaningless while the clip remains available. Ms Smyth said the apology did not far enough. She acknowledged that RTÉ had apologised about the sketch but it remained on the Player. The Waterford Whisper News skit caused widespread offence when the former newsreader Aengus Mac Grianna read out a mock bulletin stating that God had been arrested on charges of sexual harassment for “forcing himself on a young Middle Eastern migrant and allegedly impregnating her against her will”. Ms Smyth, who is also Fianna Fail’s party’s spokeperson for Arts and Culture, described the sketch which has prompted almost 6,000 complaints to RTÉ as “deeply offensive and blasphemous”. The chair of the Oireachtas Committee on Media Niamh Smyth has called on RTÉ to remove a controversial sketch about God from its media player.
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